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Frequently Asked Questions

1.     How long does CleanPatch last on hospital mattresses?

There is no set time limit as to how long CleanPatch will last as it may vary depending on the type of mattress, area of clinical use, frequency of cleaning, and type of disinfectant used. In our initial 12 month clinical study, CleanPatch remained intact after one year; and all CleanPatch located at 18 months and 22 months are still intact. CleanPatch may be used as long as it remains intact, and the mattress on which it is placed remains suitable for use.

 2.    What is CleanPatch made from?

CleanPatch is made of a similar stretch polyurethane material that is typical of many hospital mattresses and stretchers. 

 3.       Can you cut CleanPatch to fit a damaged area?

No, we do not recommend cutting CleanPatch as it has a very precise edge that has been clinically tested and proven to be durable. Cutting may disrupt the product integrity; however CleanPatch is available in 3 sizes so that you may choose the most appropriate size to cover the damage.

 4.      What sizes of CleanPatch do you have available?

CleanPatch is available today in 3 sizes; a 2 inch (5 cm) circle, a 3.5 x 3.5 inch (9 x 9 cm) square, and a 3.5 x 6 inch (9 x 15 cm) rectangle. In our primary research it was determined that 91% of the mattress rips and tears commonly encountered are less than 4 inches in size.

 5.      Can CleanPatch be applied on the surface and edge of a mattress?

Yes, our clinical study and laboratory testing evaluated CleanPatch on both the surface and the edge of the mattress and adhered very well in either area. 3-dimensional corners are challenging to apply due to the shapes of CleanPatch.

 6.      What hospital cleaners can be used on CleanPatch?

Many common hospital cleaners were tested on CleanPatch, including Accelerated Hydrogen Peroxide, Alcohol, Bleach and Quaterniums – all at recommended concentrations. CleanPatch showed no evidence of peeling or flagging after multiple and continuous treatments with these cleaners in our testing.

 7.       What other hospital surfaces can be repaired using CleanPatch?

The majority of our testing confirmation with CleanPatch has been conducted on stretcher and hospital mattresses with a polyurethane or polyvinyl mattress cover. Results may vary when using CleanPatch on other surfaces. We recommend you evaluate CleanPatch on these non-mattress surfaces in your facility to determine if it is the right product for you.

 8.      Is CleanPatch available in other colors?

CleanPatch is currently available in dark blue as it is the most common color of patient mattress covers. Since bed and stretcher mattresses are normally covered by linens, we have standardized on a single color to reduce the cost to our customers. Furthermore, since CleanPatch is under bed linens, it remains invisible to patients. Infection Control departments have reported to us that they like that CleanPatch can be easily observed on mattress surfaces to ensure that it is intact at all times.

 9.     What does the date on the CleanPatch package refer to?

As CleanPatch is a registered Class 1 Medical Device, every package must be assigned a lot number and a shelf life. The expiry or use before date on the CleanPatch product refers to the date that the product should be applied by, and does not refer to the product once it has been applied to the mattress

10.   Do you have a Troubleshooting write-up on CleanPatch?

Yes, you can see our full Troubleshooting on the product in the Mattress Inspection and Repair Guide on Page 19, which can be downloaded here.

Any other questions, please Contact Us


PRODUCT GUARANTEE

Surface Medical Inc. is proud to stand behind the quality and workmanship of its product. Therefore, Surface Medical guarantees that the product shipped will be free of defects or damage and will gladly repair or replace any material that does not meet this standard. If within five days of your receipt of a damaged or otherwise defective product, please contact us with your name, address, and details of defect or damage and we shall repair or replace your order.

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